Account Management

How do I create an account in AutoCAD 360

Quick Tip: click the Create an account button and insert an email and password. All that you need in order to create a new AutoCAD 360 account is an email address. If you are using the Web access, go to the following link: AutoCAD 360 and click on the Create account button. For Mobile access, fi...

Why do I have to create an account in AutoCAD mobile ?

In order for us to make sure that you are provided with a protected and secure service, the AutoCAD mobile registration process requires an email and a password. The app is free and and with it you can upload all your content to your AutoCAD mobile account in a secure and easy to access manner. Onc...

I am trying to create an account but I keep getting a message that my ...

If you already have an Autodesk account associated with the email address you are using to create a new AutoCAD 360 account, you should use your existing Autodesk username and password (rather than email address and password), to log in to AutoCAD 360.

How do I change my email

Log on to this link to edit your profile, and choose to change your ID. You can also edit your account info on AutoCAD 360 web app; on the top toolbar there is an Edit Account button that links you to your Autodesk profile.

What are the password rules ?

Password must contain 8-12 characters; at least 1 number and 1 letter. If you wish to change your password, you can do so using the web app, by clicking 'Account details' in the drop-down next to your name on the top right hand corner.

I forgot my password, what can I do

Quick Tip: Click this link and enter you email address. If you cannot remember your password, you can reset it by clicking the following link: https://accounts.autodesk.com/Account/ForgotCredentials, and entering your email address. Additional Information: If you cannot seem to find the reset p...

How do I delete my account

In order to delete account, please contact us at feedback@autocad360.com and confirm by email the associated address (YOUREMAIL@DOMAIN.com) with the account you wish to close. Once we will get your confirmation we will close the account and inform you.

I'm having Log-in issues, what should I do ?

Please check you're using the correct combination of username and password. If you already have an Autodesk account, please use your existing Autodesk username and password (rather than email address and password), to log in to AutoCAD mobile. In case you're still having issues logging-in to your ...
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